Eisenhower Army Medical Center
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Information for Patients

Uniform Business OfficeHours:
Monday - Friday: 7 a.m. - 3 p.m.
Closed: Weekends and all Federal Holidays

Hospital Charges for FY14 (Oct 2013 through Sep 2014)

$17.65 PER DAY ALL Active Duty Family Members NOT enrolled in TRICARE-Prime - Charges are due upon discharge.
$17.65 PER DAY ALL Retired Family Members - Charges are due upon discharge.
NO CHARGE Active Duty Family Members enrolled in TRICARE-Prime

All charges apply unless you have private medical insurance (excluding Tricare). If your insurance carrier does not pay for your hospitalization the above charges apply and you will be billed. This does not apply to active duty personnel.

Patients who are discharged after duty hours:

1. ALL PATIENTS except active duty Army and retired enlisted discharged after duty hours will be mailed a bill the following duty day.

2. If you do not receive a bill, please CALL 706-787-7037/7172 as soon as possible.

3. Hospital charges can be paid by CASH, CHECK or CREDIT/DEBIT CARD. Please make check payable to DEFENSE FINANCE ACCOUNTING OFFICE. Active Duty and Retired Sponsors are permitted to have the hospital charges deducted from their pay by payroll deduction. If you select payroll deduction, no administrative fee will be charged. For sponsors who are not present at time of discharge, their family members may return to the Uniform Business Office and request charges are paid by payroll deduction by providing a valid power of attorney.

4. Hospital charges will be transferred via the Federal Debt Program for collection 90 days from the date of discharge if the outstanding balance is not settled. In order to avoid transfer of your account; please contact the Uniform Business Office immediately upon discharge from the hospital at 706-787-7037/7172.

5. The Admission and Disposition Office personnel, ward personnel, and other hospital personnel do not have information on the charge of your hospital stay and CAN NOT TAKE YOUR PAYMENT.

6. If you have deposited valuables in the Uniform Business Office, Please ensure that you pick them up prior to your departure, unless it is after duty hours, then we will mail them by certified mail or call and ask that you come by and pick them up. Anyone can deposit the valuables for a patient but ONLY THE PATIENT CAN PICK THEM UP. If the patient’s spouse or family member deposits valuables, the sponsor or family members can not pick them up, only the patient. The only exception to this is if the family member has a valid power of attorney. If you are being discharged over the weekend, please ensure arrangements are made to pick your valuables up prior to 3:30 p.m. on Friday of the proceeding weekend.

7. If you deposit valuables, ensure that you get a receipt for them. You are encouraged not to bring rings, watches, necklaces, bracelets, earrings, credit cards, checkbooks, or anything valuable on the day of your procedure or admission. Please ensure your valuables are given to a family member, friend or neighbor.

UBO Manager - 706-787-7204

Third Party Collection Program Supervisor - 706-787-1125

Treasurer's Office Supervisor 706-787-2048